Milwaukee, WI-based, Rockwell Automation says its InSite Services is a suite of managed services that helps manufacturers reduce costs, improve production- system performance and increase operating cash flow.

InSite Services are a value-added service extension to the Rockwell Automation Inte - grated Architecture and FactoryTalk Integrated Production and Performance Suite. By building on these technology platforms, InSite Services help provide cost savings for manufacturers. InSite Services are delivered from seven global operations centers in 15 languages, giving manufacturers instant 24/7/365 access to more than 300 senior engineering and manufacturing IT professionals supported by a remote-monitoring, diagnostic and knowledge-management system.

InSite Services allow manufacturers to select and configure six managed service capabilities to create a system life-cycle management strategy that meets their needs and helps to reduce their costs, says the company. These capabilities include:

• Surveillance – Remote system monitoring
• Diagnostics – System analysis, troubleshooting and issue correction
• Administration – Life-cycle application and system management
• Knowledge – Integrated knowledge management services
• Optimization – System performance improvement and development services
• Visualization – The Rockwell Automation entry into the plant intelligence as a service space.

Rockwell Automation, Inc., www.rockwellautomation.com/services/remote/insite

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